playexchange
playexchange
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This app is available for your device
playexchange
This app is available for your device
Contact
+91 1944400689
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the playexchange?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number to secure your login process. This method eliminates the need for a password and email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong and stable signal. If you're still having issues, try clicking on the "send OTP" button and wait for the specified time. If you don't receive the OTP, you can reach out to the app's support team through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active number. If your number has changed, send your updated KYC details to the customer support via email to facilitate a smooth account transfer. This will help resolve the issue quickly.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Download and install the latest version of the app, and you should be able to log in and play without any problems. This should ensure a smooth and updated gaming experience.
Q1: What is the minimum withdrawal amount in the playexchange?
In this app, the minimum withdrawal amount is Rs. 100, which is higher than in other similar apps. Users can only withdraw earnings from gaming activities, not bonus money collected. This means you can withdraw the rewards you've earned through gaming, but not the bonuses that are provided as incentives.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your KYC details are completed and submitted correctly within the app. This includes saving your Aadhar card, UPI, and bank details. A complete and accurate submission is required for a successful process.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, occasional payment delays can occur, requiring a wait of up to 24 hours. This delayed process is an irregular exception to the otherwise efficient service.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from gaming with the bonus amount can be withdrawn. This means bonus earnings are separate from withdrawable funds.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section. If your withdrawal request is pending, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
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